Terms & Conditions

Product description

Due to individual colour screen settings, colours may look slightly different to the real product. We do our best to give a full description of the items and we strongly recommend reading each product’s description for sizes, colours, material, design and postage before you go ahead with the purchase.

Delivered Items

On delivery of your Order please check that all items have been received.

Customs & Taxes

Please note that all shipments OUTSIDE the UK may be subject to import duties and taxes, which are levied once a shipment reaches that country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. If your Order does incur import duties and taxes by your local customs authority in your country, then these will need to be paid direct by you to them before they will release your shipment. Customs policies vary widely from country to country, so you may want to contact your local customs office for further information. You agree to indemnify us in full in respect of any such duties and taxes.

Limitation of Liablilty

In no event will FRANCES COLLETT be liable to you, whether in contract, tort, by statute or otherwise for any special, indirect or consequential loss or damage arising out of or in connection with the sale of the Products to you, including without limitation: loss of business and/or Products, loss of goodwill, loss of profits, loss and/or corruption of data and/or damages awarded against you as a result of legal proceedings by any third party in relation to the Products, including any claim that the Products infringe the IPR of any third party. For the avoidance of doubt, neither the types of loss and/or damage specified above nor any similar types of loss and/or damage will constitute direct loss for the purposes of this agreement.

FRANCES COLLETT will not be liable to you for any acts, omissions or failures of third party sub-contractors used by me in delivering Products to you pursuant to Orders placed by you under these terms and conditions, including but not limited to intermediary suppliers of Products, service providers for the delivery of Products and service providers of the secure online e-commerce payment system on the Website.

Nothing in these terms and conditions will limit your statutory rights as a consumer.